Digital Check-up

about do Select

Let's make your digital life feel simpler.

This short check-up will help us understand what's working, what's causing frustration and where you may need a little support.

There are no technical tests, no trick questions and no embarrassing answers. If you don't know something, simply choose I don't know.

It should take around five minutes.

Your Website

Let's start with your website, or maybe you don't currently have one. There are no wrong answers.

Do you currently have a website for your work or business? *

Yes
No
Not Sure

Website / URL

Leave this blank if you don’t have one or don’t know it.

How do you currently feel about your website? *

Confident, it does what I need
Mostly happy, but I’d improve a few things
Frustrated, it feels difficult or causes problems
I’m not sure how well it’s working
I don’t currently have a website

What would you most like help with? Select anything that applies. *

Making it look clearer or more professional
Getting found through Google
Bringing in more enquiries or sales
Making it faster or easier to use
Keeping it secure and backed up
Updating or changing its content
Creating my first website
I’m not sure yet
Nothing at the moment

Your Email

Email should simply work. These questions help us understand whether yours feels reliable, professional and under your control.

What kind of email address do you mainly use for work or business? *

An address using my own domain name
A free address such as Gmail, Outlook or Yahoo
I use both
I don’t use email for work or business
I’m not sure

How do you currently feel about your email? *

Confident, it works reliably
Mostly happy, with a few occasional problems
Frustrated, I regularly have problems with it
Worried that emails may be going missing
I’m not sure whether it’s set up properly
I don’t currently use email for work or business

Do you know who controls your email account and its settings? *

Yes, I control it myself
Someone else manages it for me
I think I control it, but I’m not completely sure
I don’t know

What would you most like help with? Select anything that applies. *

Creating a professional business email address
Setting up email on my phone, tablet or computer
Emails going missing or arriving in spam
Receiving too much junk or suspicious email
Running out of storage space
Keeping email synchronised across my devices
Moving away from my current email provider
Making sure my email account is properly protected
I’m not sure yet
Nothing email related at the moment

Your Security

You don't need to be a security expert. We simply want to understand how confident and protected you currently feel.

How confident are you that your important accounts and devices are properly protected? *

Very confident
Fairly confident, but I may need to check a few things
Not very confident
I’m worried something may be wrong
I honestly don’t know

How do you normally manage your passwords? *

A password manager creates and stores them for me
I use different passwords for most accounts
I sometimes reuse the same or similar passwords
I store all my passwords in a spreadsheet or similar
Someone else manages them for me
I’m not sure

Do your important accounts ask for a second step when you sign in? *

Yes, on most or all of them
Yes, but only on some accounts
No
I’m not sure

For example, a code sent to your phone or approval through an app.

Is there anything you would like help or reassurance with? Select anything that applies. *

Creating and managing stronger passwords
Adding extra sign-in protection to my accounts
Checking whether my devices are properly protected
Suspicious emails, messages or pop-ups
An account that may have been accessed by someone else
Recovering or regaining control of an account
Keeping software and devices safely updated
Understanding what security I actually need
I’m not sure yet
Nothing security related at the moment

Your Backups

Backups provide a way back when something is lost, damaged or accidentally deleted. You dont need to understand how they work; we just need to know what protection you currently have.

Are your important files and documents backed up somewhere? *

Yes, they’re backed up automatically
Yes, but I back them up manually
Someone else manages this for me
No, I don’t currently back them up
I’m not sure

Do you know whether your website is regularly backed up? *

Yes, automatically
Yes, but only when someone does it manually
My website provider manages this for me
No, I don’t think it is
I don’t currently have a website
I’m not sure

If your computer or phone stopped working today, how much could you recover? *

Everything important
Most things, although I might lose something
Only some of my files
Very little or nothing
I honestly don’t know

What would you most like help or reassurance with? Select anything that applies. *

Automatically backing up my computer or devices
Protecting important documents, photographs or business files
Making sure my website is regularly backed up
Checking that my existing backups actually work
Recovering something that has already been lost or deleted
Keeping a separate backup in case something goes wrong
Understanding the difference between cloud storage and a backup
I’m not sure yet
Nothing backup related at the moment

Your Social Accounts

Social accounts can be valuable, but losing access or control can be incredibly stressful. These questions help us understand how safely yours are managed.

Do you use social media for your work or business? *

Yes, regularly
Yes, occasionally
Someone else manages it for me
No
I’m not sure

Which accounts do you currently use? Select anything that applies. *

Facebook
Instagram
LinkedIn
Google Business Profile
X / Twitter
TikTok
YouTube
Something else
I’m not sure
I don’t currently use any

Do you know who has full control of your business accounts? *

Yes, I control them myself
I share control with someone I trust
Someone else controls them for me
I think I control them, but I’m not completely sure
I don’t know
I don’t currently use any

If you were locked out of an account, could somebody you trust help you regain access? *

Yes, I have another trusted administrator
Possibly, but I’m not completely sure
No, I’m the only person with access
Someone else manages this for me
I don’t know
I don’t currently use any

What would you most like help or reassurance with? Select anything that applies. *

Checking who owns or controls my accounts
Adding a trusted backup administrator
Improving account security
Recovering an account I can’t access
Dealing with a suspended or restricted account
Connecting my social accounts correctly
Managing reviews or my Google Business Profile
Understanding which platforms I actually need
I’m not sure yet
Nothing Social Media related at the moment

Your Everyday Technology

Technology should make everyday life easier, not leave you feeling frustrated or dependent on somebody else. These questions help us understand how comfortable and supported you currently feel.

How do you generally feel about the technology you use day to day? *

Confident and comfortable
Mostly comfortable, although I occasionally need help
I manage, but often find it frustrating
Overwhelmed—I sometimes avoid things because they feel too complicated
Someone else handles most of it for me
I’m not sure

When something goes wrong, do you have somebody reliable you can ask for help? *

Yes, I have professional support
Yes, I usually ask a friend, colleague or family member
Sometimes, depending on the problem
No, I usually have to work it out myself
I don’t know who to ask

How often do technology problems interrupt your work or everyday life? *

Hardly ever
Occasionally
Fairly regularly
Very often
I’m not sure

Is there one particular digital or technology problem causing you the most frustration right now?

Explain it in your own words, or leave this blank if nothing immediately comes to mind.

What would you most like help with? Select anything that applies. *

Setting up a new computer, phone or other device
Fixing a slow or unreliable device
Installing or understanding software
Connecting printers, screens or other equipment
Organising files and documents
Using cloud storage safely
Keeping devices and software properly updated
Choosing the right technology before buying it
Having somebody reliable to contact when things go wrong
I’m not sure yet
Nothing at the moment

About You

You're nearly there. Tell us how to reach you, and we'll personally review your answers; there's no automated score and no technical jargon.

What's your name please. *

First

Last

And what's your business or organisation's name

Leave this blank if it doesn’t apply.

What email address can we reach you on *

A business email is preferable instead of a free gmail or Hotmail.

Is there phone number can we contact you on to discuss this?

Please include this if you would prefer us to telephone, text or WhatsApp you.

How would you prefer us to contact you? *

Email
Telephone
Text message or WhatsApp

Is there anything else you would like us to know?

Add anything that wasn’t covered by the check-up, or leave this blank.

GDPR Agreement *

I agree that WESH UK may use the information I’ve provided to review my Digital Calm Check-up and contact me about my answers.

Digital Check-up

Take the Digital Calm Check-up

Let's make your digital life feel simpler.

Your Website

Your Email

Your Security

Your Backups

Your Social Accounts

Your Everyday Technology

About You